Return & Refund Policy
Return & Refund Policy
Thank you for shopping with aeropress. Your satisfaction is our top priority.
1. Return Eligibility
Returns are accepted within 30 calendar days of delivery.
To be eligible for a return, items must meet the following conditions:
- Items must be unused, unworn, and in their original packaging
- Proof of purchase is required
2. Non-Returnable Items
The following items are not eligible for return:
- Clearance or final sale items
- Gift cards
- Customized or personalized products
3. Refunds
Once we receive and inspect your returned item, we will notify you of whether your return has been approved.
If approved, your refund will be processed within 5-7 business days to the original payment method.
4. Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us at ZarateAbdulaziz352@gmail.com within 7 days of delivery and include photos of the item for verification.
5. Return Shipping
Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.
Return shipping fees will be calculated and displayed at checkout for purchases.
6. Order Cancellation
Orders can be cancelled within 12 hours of purchase. To request a cancellation, please contact us promptly at ZarateAbdulaziz352@gmail.com.
7. Shipping & Processing Times
Order processing time is typically 1-2 business days.
Shipping time generally ranges from 5-10 business days depending on your location.
If you have any questions about returns, refunds, or cancellations, feel free to contact our customer support at ZarateAbdulaziz352@gmail.com.